Product By Sprint
Average customer review :
 HTC Hero Android Phone (Sprint) Rating on November 29 Rating: |
HTC Hero Android Phone (Sprint)
 | HTC Hero Android Phone (Sprint) 3.0 out of 5 from 88 user reviews. |
Technical Details
- Android-powered, 3G-enabled smartphone with 3.2-inch touchscreen display and easy access to social networking sites
- Sprint Mobile Broadband Network via EV-DO connectivity; Sprint TV and Amazon MP3 Store enabled; GPS turn-by-turn directions via Sprint Navigation
- 5-megapixel camera/camcorder; Wi-Fi networking; Bluetooth stereo music; microSD memory expansion; personal and corporate e-mail
- Up to 5 hours of talk time
- What's in the Box: handset, rechargeable battery, charger, 2 GB microSD memory card, USB cable, quick start guide, user manual
Product Description of HTC Hero Android Phone (Sprint)
This CDMA version of the Hero is Sprint's first Android phone. Key features include HTC's Sense interface, a large capacitive-touch display, 5-megapixel auto-focus camera with video capture, WiFi, EVDO Rev. A data, 3.5mm headphone jack, memory card slot, and voice search.Amazon.com Product Description
Built on the Android Platform, the HTC Hero for Sprint offers a rich mobile Internet experience, an intuitive user interface for extraordinary personalization power, and a full capacitive touchscreen display. With the Android smartphone platform, you'll be able to access built-in Google mobile services--including Google Search, Google Maps, Gmail and YouTube. And through Android Market, you'll get access to thousands of useful applications, widgets and fun games to download and install on your phone, with many more apps being added every day. Stay connected using the integrated social networking apps including Facebook, Twitter and Flickr, as well as add more apps via the Android Market. |
 Capture on-the-go memories with the 5.0-megapixel camera/camcorder. |
You'll enjoy high-speed connectivity via Sprint's dependable 3G network (EV-DO Rev. 0.) as well as such optional services as Sprint Navigation for GPS turn-by-turn directions and Sprint TV's video-on-demand with full-motion video and vivid sound (see more details on optional services below).
Stay connected using the integrated social networking apps including Facebook, Twitter and Flickr, and capture memories with the 5.0-megapixel camera/camcorder. You can also get quick and easy access to specific voicemail messages via the Visual Voicemail feature, which enables you to go directly to a specific message, without needing to listen to or skip past previous messages. Other features include Wi-Fi networking (802.11b/g), microSD memory expansion (up to 32 GB), access to personal and corporate e-mail, and up to 5 hours of talk time.
HTC Sense and Smart User Features
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The HTC Hero users can easily create and switch between Scenes to reflect different moments or roles in your life, such as work, social, travel and play. For example, a work Scene can be easily set up to include stock updates, work e-mail and calendar; a play Scene could have music, weather, and a Twitter feed; or a travel Scene could offer instant access to the local time, weather and maps.
You can silence the HTC Hero by simply turning it over. It also offers an advanced smart dialer for quickly accessing contacts with just a few letters or numbers and a dedicated search key that automatically searches for only information relevant to the current function. When pressed in the mail application, the search will be for text within the mailbox, while a press of the same key from the browser will initiate a Google search.
This device also offers the HTC Footprints application, which enables you to chronicle your on-the-go special moments by capturing a digital postcard on their phone. Once captured, Footprints provides the ability to take notes and an audio clip of that favorite restaurant or special place while identifying its specific location. In addition to identifying each postcard with its specific GPS coordinates, Footprints also auto-names each postcard with its general location or area.
Key Features
- Powered by the Android operating system with deep integration of Google services and access to thousands of apps to customize your phone via the Android Market.
- Fast 3G connectivity thanks to Sprint's EV–DO, Rev 0 network
- GPS using Sprint Navigation for turn by turn directions, and points of interest searches
- 3.2-inch touch-enabled screen (320 x 480 pixels, 262K color depth, LED backlighting)
- 5-megapixel camera with auto-focus lens
- Video capture capabilities
- Digital audio player allows you to transfer music files from a PC or download tunes from the Amazon MP3 Store.
- Wi-Fi networking (802.11b/g) for accessing home and corporate networks as well as hotspots while on the go.
- Bluetooth 2.0 connectivity with stereo music streaming (A2DP) capabilities as well as hands-free headsets and car kits.
- Memory expansion via microSD card slot with support for optional cards up to 32 GB.
- Access to personal and corporate e-mail with Microsoft Direct Push Technology and HTML support. Send and receive email from multiple corporate and personal email accounts. Also, get wireless email access to popular commercial POP3 and IMAP accounts like AOL, Gmail, and Yahoo!
- Instant messaging via popular services including Windows Live Messenger, Google Talk, Yahoo Messenger, AOL Instant Messenger.
- View documents including Word, Excel, PowerPoint and PDF on the go to maximize your productivity
- Visual Voicemail gives you quick and easy access to just the messages you want to listen to by letting you go directly to a specific message, without needing to listen to or skip past previous messages.
- Airplane mode allows you to listen to music while the cellular connectivity is turned off
- TTY compatible
- Hearing Aid Compatible (HAC) with a rating of M3 for hearing aids operating in the acoustic mode. This handset has a HAC rating of T3 for hearing aids operating in the telecoil mode.
- 3.5mm stereo headset jack
The HTC Hero weighs 4.5 ounces and measures 4.5 x 2.2 x 0.5 inches. Its 1500 mAh lithium-ion battery is rated at up to 5 hours of talk time. It runs on the 800/1900 CDMA/EV-DO Rev. 0 frequencies.
What's in the Box
HTC Hero handset, rechargeable battery, charger, 2 GB microSD memory card, USB cable, quick start guide, user manual
Sprint Services
Also Available for This Android Device
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Review of HTC Hero Android Phone (Sprint)
Customer Reviews
Most helpful customer reviews
81 of 94 people found the following review helpful.
A mixed bagBy Martin Anderson
I both love and hate this phone. I love the Android operating system. It's very elegant and easy to use. The Market is filled with Apps, and I was able to find an app for everything that I needed to do. I've used several different Android phones and generally found that the Android OS is reliable and stable. The phone and the user interface is also visually appealing. Simply put, the phone and the OS are beautiful.
HTC is known for adding its own modifications to the internal OS on all of its phones, and this one is no exception. HTC has modified Android on this phone to make it better looking and in some cases easier to use. However, those modifications may also have introduced problems, as I'll explain, below.
There also seem to be some serious build quality issues at HTC. The first phone that I got experienced an intermittent problem that caused the voice recognition feature to never work the first time. If more than 30 seconds passed and I tried to use it, it would be wrong the first time, no matter what I said. This was a minor issue, but there's really no reason why it should have occurred on one phone and not on another. I got a replacment phone, and the voice recognition now works, but it takes forever (up to 20 seconds after I stop talking) to work at times. There are a ton of posts on the internet about voice dialing problems on this phone, and so I'm not the only one complaining.
Voice dialing is a major issue with this phone because the phone lacks any tactile keys. When you're driving and you want to make a call, you can dial on a phone with a regular keypad by touch. Since this phone has no keys, you either have to look at the keypad, or you have to use voice dialing. Voice dialing on other phones (including the Samsung Moment and even my very old Motorola RAZR) can work very, very well. Unfortunately, on this phone, it just doesn't.
HTC also makes the Google Nexus One, and it too has had a mixed reception on quality issues.
Even worse, my first Hero also had repeated crashes of software that should have worked fine, including the application that you use to program the phone with your phone # and MSID. These are basic phone functions, and they really shouldn't crash.
My second phone continues to have application crashes for apps that I know should work fine, and do work fine on other phones. For example, today, the telephone dialer application crashed. The telephone dialer application is the application that gives you a dialpad so you can use the phone. It's a basic application, and shouldn't EVER crash. Yet, on the HTC Hero it crashed for me today.
I suspect that HTC's modifications to Android are responsible, as the problems have occurred on two different HTC Hero phones, and I've found that other Android phones are very reliable.
While HTC's modifications make the Android OS visually appealing, they also replace text based labels which are easy to understand with often confusing icons. HTC's modifications also make the phone take about 30 seconds longer to boot-up. There is simply no reason why HTC needed to do this to its customers. Honestly, I'd rather they at least give me the option to disable their enhancements...
(Update: Apparently, you can disable at least SOME of them: Go to the Home Screen, Press MENU button, Press Settings, Press Applications, Press Manage Applications, wait for the OS to compute application usage, Scroll down the list until you see HTC Sense and select it to go to the Application Info page, Press the Clear Defaults button, Press the HOME button. You will be prompted to select which app to compete the action with. Select Home and chose to make this the default action. If you want SenseUI back, follow the same steps, but instead of selecting "HTC Sense" from the applications list, select the application called "Home" (not the HOME button), and then clear the defaults.)
The processor may also be a bit slow. I've noticed on several occasions that the phone seemed to miss the fact that I pushed on certain buttons. For example, in order to answer calls on an HTC modified phone, you have to swipe your finger down the screen. On several occasions, I've actually missed calls because the phone didn't register my swipe until the call went to voicemail.
Why not just use the hard buttons? Good question! The layout of the call and answer buttons makes them very hard to use for someone with medium to large size hands, so its difficult to push one of them without also pushing one of the other nearby buttons. The speakerphone volume is also a bit low, making it almost useless when you're in a car.
Also, if you have a bluetooth headset and you're used to using the button on it to activate voice dialing, you're going to be disappointed. For some reason, HTC didn't properly implement that feature. So, if you push the button on your bluetooth headset or speakerphone, nothing happens. Again, this is a basic feature built into most phones nowadays, and it surprises me that HTC didn't implement it on their flagship Android phone.
I've also used a Motorola Cliq (which also runs Android) and the Samsung Moment and found them to be quite reliable. The Moment definitely has a better screen, is a little larger than the Hero, and has a slide-out keyboard. Given my experience thus far, I think that I like the Moment better. Although it's a bit larger and I don't really care about a slide out keyboard, I can't stand the apps crashing on the HTC Hero..
69 of 80 people found the following review helpful.
Love it.By T. Hudson
I initially had gone for Blackberry's new 8350 Curve after switching from an iPhone. I made the switch because Sprint is the only service with repeaters in our hospital and so is the only service readily available throughout. The new Curve is a functional, cost-effective phone but I genuinely missed the ability to read webpages as they are and the features of a touchscreen in general. I read of the battery issues with the HTC Hero but was convinced that if I avoid the native messenging system that it would be fine and that has turned out to be the case. I can easily use the phone all day on one charge--no problem.
The iPhone compared to this device is much more simplified--the same patterns of button pushing get you wherever you want on the iPhone. That said, the Hero outdoes the iPhone in its adaptability, navigation, camera, multi-tasking and built-in applications. I did not expect that I would be as impressed as I am with this device but it's snappy, has great screen resolution and is just so intuitive that even though it's more complex than the iPhone--you'll be flying through it in no time.
40 of 46 people found the following review helpful.
love my phoneBy EW
i've had my phone for about 5 months now. i bought it within the first two weeks of its release. i still really love it. it's actually been transformative in my daily life.
this is my first smartphone, so i don't have much to compare it with. but i was looking for a few things in my phone.
first, i wanted to be able to develop apps for it without having to buy a mac or pay some fee. so android was pretty much it. secondly, i didn't want to be on the ATT network since i felt that it was probably getting slammed by all of the iphone usage. i'd heard too many people complain about poor service especially at large events.
anyway, i read reviews about this product prior to purchasing it, and i haven't found any of the common problems to really bother me that much. typing was something that people complained about, and that hasn't affected my usage. although honestly, i don't type too much on it. just a few short messages a day. some had complained about lag time in screen response, but i have not noticed any problems. the screen is very responsive maybe once a day or so, it gets a little slow, but nothing that i get frustrated over.
it's a great size, very slim.
takes great pictures.
and i've never had any service issues with it.
the one thing that i think could be improved is the battery life. but even that is managable.
i just plug it in to my computer for maybe an hour or so during the day, and charge it at night when i sleep, and it's been fine.
all in all, it's a great device.
i'm definitely happy with my purchase.
additionally, the sprint monthly service contract is so cheap. i have 450 min/mo, with unlimited data, unlimited mobile to mobile (any carrier not just sprint), and nights/weekends start at 7, for 69.99. can't beat the price.
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